Calibration, Inspection & Repair Services
ED&D provides calibration, inspection, and repair services for supported electronic and mechanical instruments, including ED&D equipment, competitive devices, and specialized test equipment. Calibrations are traceable to NIST. Accredited calibrations are performed for activities covered by ED&D’s current ANAB Scope of Accreditation.
Accredited Calibration
ED&D performs ISO/IEC 17025 accredited calibrations for activities covered by its ANAB Scope of Accreditation.
Supported Equipment
ED&D services its own products, competitive devices, and specialized instruments, subject to technical review.
Service Options
Available options include calibration due-date notifications, calibration data, uncertainty reporting, inspection, and repair.
Contact ED&D to obtain an RMA number and shipping or intake instructions before sending equipment for service.
Calibration, Inspection, and Repair for Product Safety Instruments
For more than two decades, ED&D has serviced electronic and mechanical instruments used by product safety laboratories, manufacturers, certification organizations, and engineering departments. Calibrations are traceable to the National Institute of Standards and Technology (NIST), and accredited calibrations are limited to activities identified in ED&D’s current ANAB Scope of Accreditation.
Available services: calibration, inspection, repair, measurement traceability documentation, and technical support for supported instruments.
ISO/IEC 17025 Accreditation by ANAB
ED&D is ISO/IEC 17025 accredited by ANAB for the calibration activities listed in its current Scope of Accreditation. The scope identifies specific instrument categories and should be reviewed when accredited calibration is required.
Scope verification: accreditation applies only to calibration activities specifically covered by the current ANAB Scope of Accreditation.
Contact ED&D for accreditation and scope information related to a specific instrument or calibration.
Calibration Capabilities for ED&D and Competitive Equipment
ED&D calibrates instruments it manufactures, along with qualifying competitive devices and specialized test equipment. Service availability depends on the instrument, measurement requirements, condition, and requested calibration points.
Electronic Instruments
Calibration support for electrical and electronic instruments used in product safety testing and related applications.
Mechanical Instruments
Service for mechanical instruments used for force, impact, dimensional, and related measurements.
Competitive & Specialized Equipment
Service is available for qualifying instruments beyond ED&D’s standard product line, subject to technical review.
Impact hammer calibration: ED&D is the world’s only ISO/IEC 17025 accredited laboratory with impact hammer calibration specifically included in its scope. The laboratory owns and operates the impact hammer calibration device specified by IEC requirements.
Controlled-Environment Calibration Laboratory
ED&D’s facility includes a controlled-environment calibration laboratory staffed by engineers and laboratory technicians.
The laboratory uses calibration standards, verification devices, and environmental controls selected for the instrument categories and measurements being serviced.
- Controlled-environment calibration laboratory
- Degreed engineers and experienced laboratory technicians
- Calibration standards
- Calibration, inspection, and repair operations
- Documented quality and measurement controls
Calibration Service Features
Available service options include calibration due-date notifications, calibration data, and uncertainty reporting. Because ED&D manufactures product safety test equipment, its service personnel routinely support the instrument categories being calibrated or repaired.
Turnaround time depends on the instrument, required work, parts availability, and calibration scope. Contact ED&D before shipping equipment to confirm service availability and current scheduling.
Service features: accredited calibration capability, inspection and repair support, due-date notifications, calibration data, and uncertainty reporting.
How to Schedule Calibration, Inspection, or Repair
Contact ED&D before sending an instrument for service. A client support specialist will review the requested work, assign an RMA (Returned Material Authorization) number, and provide shipping, intake, and documentation instructions.
Step 1
Contact ED&D with the instrument manufacturer, model, serial number, and requested service.
Step 2
Receive an RMA number and the applicable shipping, intake, and documentation instructions.
Step 3
Send the instrument to ED&D with the RMA number and required documentation.
Do not send equipment before receiving an RMA number and service instructions from ED&D.
Frequently Asked Questions
What services does ED&D provide?
ED&D provides calibration, inspection, and repair services for supported electronic and mechanical instruments, including ED&D products, competitive devices, and specialized test equipment.
Are ED&D calibrations traceable to NIST?
Yes. ED&D calibrations are traceable to the National Institute of Standards and Technology through the applicable calibration standards and measurement traceability chain.
Is ED&D ISO/IEC 17025 accredited?
Yes. ED&D is ISO/IEC 17025 accredited by ANAB for the calibration activities listed in its current Scope of Accreditation.
Can ED&D calibrate instruments it did not manufacture?
Yes. ED&D can calibrate qualifying competitive devices and specialized instruments. Service availability must be confirmed for the specific instrument and requested calibration.
What makes ED&D’s accreditation scope different?
ED&D’s scope identifies specific product and instrument categories, helping customers determine whether a required calibration is covered by the accreditation.
Does ED&D calibrate impact hammers?
Yes. ED&D is the world’s only ISO/IEC 17025 accredited laboratory with impact hammer calibration specifically included in its scope. The laboratory owns and operates the impact hammer calibration device specified by IEC requirements.
How do I schedule service?
Contact ED&D before shipping the instrument. A client support specialist will assign an RMA number and provide the required service and shipping instructions.